HELVETIA DIGITAL
PRIVACY STATEMENT


Updated: December 1, 2016

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates and it will be the same with the push notifications.  

SECTION 2 – CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.  


All e-marketing transactions are made through PayPal Service (serving Visa, MasterCard, American Express and Discover) and we, as Helvetia Digital, also abide by their rules.  Helvetia Digital DOES NOT collect your Credit Card Numbers or Data, and all associated stores do comply with this rule.  We do not encourage direct purchase, where costumers read – on the phone - their credit card numbers and data to the stores staff.


If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at csoto@helvetia.ca or mailing us at: Helvetia Digital Col Reforma 2801, Call Joaquin Soto, Ant Local Club Arabe Hondureño, Tegucigalpa, FM, 0801, Honduras  | Hours 9:00 AM to 3:00 PM | Phone +50422200954

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by a judge order or by law to do so or if you violate our Terms of Service.

SECTION 4 – HELVETIA ASSOCIATED STORES

All our associated stores are hosted on www.helvetiadigital.com.  Helvetia Digital uses PayPal online e-commerce platform to sell products and services to you.  All services and products are endorsed by the associated stores.  A Client Satisfaction Page is open for costumers to complain about, either services, products and reimbursements.  Every time a costumer complains using this page, we make sure the client voice is heard.  Helvetia Digital takes measurements when recurring complaints are presented against a store.  These measurements include higher fees for renewal or the permanent cancellation of the contracts.


Your data is stored through Helvetia Digital data storage, databases and the general Helvetia Digital application. They store your data on a secure server behind a firewall.  


Payment: All payments to Helvetia Digital and their associated stores are made through PayPal service, no direct payment gateway to complete your purchase is encouraged.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  However, certain third-party service providers, such as payment gateways and other payment transaction processors such as PayPal, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.  For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s app or Helvetia Digital website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.  This is particular common with YouTube redirect links and other sites.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Neither Helvetia Digital nor its associated stores, at no moment, will request to disclosure your credit card information.  PayPal services are the only payment allowed and encouraged by us.

COOKIES 

When you visit or interact with our apps, tools or messaging services, we or our authorized service providers may use cookies, web beacons, and other similar technologies to make your experience better, faster and safer, for advertising purposes and to allow us to continuously improve our sites, services, applications and tools. 

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.  These technologies are essentially small data files placed on your computer, tablet, mobile phone or other device (“collectively, a “device”) that allows us to record information when you visit or interact with our applications, websites, messaging, and other tools. Though often these technologies are generically referred to as “Cookies,” each functions slightly differently, and is better explained below:

Cookies: These are small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit an app, website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies: Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session. Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites. First-party cookies are those set by an app that is being visited by the user at the time in order to preserve your settings (e.g., while navigating on our app pages).  Third-party cookies are set by a third party are set by a domain other than that of the website being visited by the user, such as YouTube. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

When you enter a website using cookies, you may be asked to fill out a form providing personal information; like your name, e-mail address, and interests. This information is packaged into a cookie and sent to your browser (Chrome, Firefox, etc.), which then stores the information for later use. The next time you go to the same website, your browser will send the cookie to the server. The message is sent back to the server each time the browser requests a page from the server.

Web beacons:  small files (also called “pixels”, “image tags”, or “script tags”) that may be loaded on our sites, applications, and tools, that may work in concert with cookies to identify our users and provide anonymized data on their behavior.

Similar technologies: Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.

SECTION 7 - AGE OF CONSENT

By using our app pages or our site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at editor@helvetia.ca or by mail at Helvetia Digital, email:  apps@helvetia.ca

[Re: Privacy Compliance Officer]

[Col Reforma 2801, Call Joaquin Soto, Ant Local Club Arabe Hondureño, Tegucigalpa, AT, 0801, Honduras]

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